We know keeping you moving is what matters most. Our specialist policies will do just that. We exclusively support users and operators of mobility solutions.
Whether you are riding for business or leisure we understand your needs.
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Our solutions move with the rapidly changing mobility market.
Supporting zero and low emission mobility.
Cover and claims services that you can rely on.
We offer insurance solutions for both personal users and businesses — from Cycle and E-Cargo bike insurance, to Public Hire Cycle and E-Scooter schemes, Last Mile Delivery operators, and infrastructure like battery recycling and charging banks.
Whatever mobility service you are supplying, eavi’s industry experts will have you covered.
Access exclusive innovative, cost effective solutions to help keep your operations running smoothly. Our speciliast knowledge will safeguard your assets, protect your employees, and turn risk management into growth opportunities.
Partner with eavi for advice that empowers your mobility business. Contact us today on 0800 840 7136, and our team will guide you through the quotation process.
The FAQ section is designed to guide both individual riders and business customers through the essentials of micro mobility insurance.
E-bike insurance policies and their pricing are tailored to the specific risks associated with electric bikes. It often includes cover for high-value components such as batteries and motors, as well as higher speeds, heavier gross vehicle weights and potential electrical issues.
Cycle insurance for traditional push bikes generally covers many of the same risks, such as: theft, accidental damage, and liability without need to account these specialised provisions.
Our E-Bike policy provides options to cover:
Some home insurance policies may include limited cover for cycles; however, e-bikes often exceed typical cover limits due to their higher value and risk profile. It’s important to review your policy’s specifics or consider separate, dedicated bike insurance. The cover may also exclude theft of damage to the bike when away from the home.
Premiums are generally based on factors such as the bike’s value, location, security measures in place, and the specific risks associated with electric components.
Begin by reporting the incident to the police (especially for theft) and obtain a reference number.
Then, contact your insurer with all relevant details and documentation (e.g. photographs, receipts, and the police report).
Following the insurer’s process promptly helps ensure a smoother claims experience.
Yes, we have a dedicated team that specialise in tailored insurance solutions for commercial micro mobility operations. Our policies for e-scooter fleets and public hire cycle schemes can include as required:
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eavi is a trading name of The Plan Group Ltd. Registered in England Company No 04108942. Registered office: Prospero, 73 London Road, Redhill, Surrey, RH1 1LQ. Authorised and regulated by the Financial Conduct Authority (FCA) no. 307249