Insuring The Future

What To Do In The Event Of A Motor Accident

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If the unfortunate should happen and you are involved in a motor accident, it can be a stressful and very unpleasant time.

In the immediate aftermath of an accident it is vital that priority is given to attending safely to any potential urgent medical care. This may be required by yourself and/or any third parties. People’s safety and well-being should be addressed first.

Providing that those involved in the incident are in a condition to do so, there are important steps you should follow that will make sure the motor accident can be dealt with properly by you and your insurer. Read our guide below to help you remember what actions to take in the unfortunate event of a motor accident.

After an incident you will need to report it as soon as possible. eavi’s Motor Claims Help Line number is 0800 954 0776. It is recommended thay your download and store our helpful Accident Scene Checklist. This form has all the important steps listed below, along with the relevant information that you will need to collect.

Motor Accident Scene Checklist Click here download and print our Motor Accident Scene Checklist


Switch off your engine and turn on your hazard lights (if function is available).


If they are then you should call the police – and the ambulance if necessary (Call 999 or 101) as soon as you can.

If the accident is blocking a road you may try to move your vehicle to the side of the road as long as it is safe to do so.


Even if there is no person involved in the accident, you still need to leave your details – for example if you crash into something on or near the road such as a parked car.

Vehicle accidents should be reported to the police within 24 hours. Failure to do so could result in a fine, penalty points or even disqualification.

Avoid saying sorry or accepting blame for the accident until you know precisely what happened as it could count against you later on.


  • Names, Addresses & Contact Numbers
  • Insurance details from any drivers involved
  • Are they the registered keeper of the vehicle?
  • If they aren’t, get the name and address of the person who is.
  • If someone leaves the scene of the accident without giving their details, call 999 straight away.
  • Registration Numbers of all vehicles involved, along with colour, make and model
  • Time and Date of the accident
  • Sketch showing the positions of vehicles involved
  • Description of the weather conditions, plus anything unusual you notice about the road quality or lighting
  • Names of any witnesses or police officers at the scene
  • List any damage to vehicles and describe any injuries sustained by pedestrians, drivers and passengers.
  • If you can, take photographs of the accident and any damage to potentially utilise as evidence.

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